US-based 3PL Company and provides a wide array of freight broker services including LTL, FTL, supply chain management and expedited shipping. Our client is also leading technology and software provider for innovative Freight Management Software for shippers, carriers, freight forwarders and agents. They have annual revenue of more than $500 million and is is #4 ranked Logistics company in USA.
Our client wanted to launch a new online service for their customers and DreamOrbit helped them automate the complete service starting from online order booking by customer to back-office order handling operations. This new services required a holistic solution that included a platform its customers to interact with the company, internal operations management, performance reporting and in the later phase the data will be used for forecasting and predicting various variables like sales, order fulfillment success etc. Frequent software updates needed, and redundancy of servers in multiple location.
Dreamorbit proposed a multi tenant customer Portal specific to each shipper for order booking, status of existing bookings and processing payments. This portal also have added features of shipment tracking and KPI reporting.
Created an advanced testing, integration, staging and production environment on the cloud to manage multiple product road maps.