While the “Digitization wave” for freight software seems to be riding the immediate benefits of improved efficiency for logistics companies, it is much more than that. Digitization of freight software is going to have its long lasting impact on logistics industry due to which industry leaders are acknowledging its relevance in current times. We can safely say that while Digitization can be the path or tool with the help of which logistics industry is gearing up to become more future-ready, the real objective is far different. It is more about developing freight software which can be the foundation of a more customer centric future. In other words, it is not only about being future-ready, it is about creating a user centric future.