3PL Case Studies
Shipment Tracking using EDI Integration
CLIENT: 3P Logistics Company
SKILLS: Software Development EDI Integration

Project description
US based 3rd Party Logistics Company with annual Revenue of more than $500 million provides services like Less than Truckload (LTL), TruckLoad(TL), Expedited Logistics and Ocean Shipping to their customers. Our client wanted to develop a custom “Tracking Tool” for all kinds of shipments.
Business Problem:
Client wanted to provide real-time ‘Track ‘n’ Trace’ service for enterprise customers with capability to handle continual tracking information from 500 carriers
DreamOrbit Solution:
- EDI is the fastest, easiest and most convenient way of communicating with the carriers in the Logistics sector
- Solution based on free open EDI standards; no EDI software used
- Handles more than 4000 tracking requests per day with less than 1% error rate
Client’s Benefit:
- 24/7 availability of Shipment Status
- Proactive email alerts for critical shipments through continuous monitoring of shipment progress from pickup to delivery
- Greater customer satisfaction
- Higher productivity for Customer Service representatives